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Paytm Mall Customer Care Number Tollfree Helpline No & Office Address

    Get Paytm Mall Customer Care Number, Tollfree Helpline No, Office Address to contact Paytm Customer Support Service for help.

    Paytm Mall Customer Care Number

    Paytm Mall Customer Care Number 24/7

    Paytm Mall Customer Care Tollfree Helpline Number

    Paytm Mall Customer Care Tollfree Helpline No Call Time 24×7

    Paytm Mall Nodal Officer Address

    Customer Grievance,
    Paytm Ecommerce Pvt. Ltd.,
    B121, Sector 5,
    Noida – 201301

    Paytm Mall Grievance Officer Address

    Paytm Ecommerce Pvt. Ltd.,
    B121, Sector 5,
    Noida – 201301

    Note –

    Paytm Mall recommends that send query/grievance by logging in the Paytm Mall account and using the ‘Help Centre’ section.

    Also, Paytm Mall recommends mentioning the complaint reference number provided by the customer care team to quickly resolve the query.

    Paytm Mall Official Website And Help Page

    Paytm Mall Mobile App Download

    Paytm Mall Other Important Links

    Paytm Mall Social Media Profile

    Paytm Mall Customer Care FAQ’s

    Q) How much estimated time Paytm Mall takes for redressal of queries?

    A) Paytm Mall has set specific timelines for every complaint depending upon the investigations.
    The estimated timelines at various levels of redressal of queries are
    1) The first response to any query – 24 hrs.
    2) Follow-up queries – 48 hrs.
    3) Escalated Cases – 7 days.
    4) Customer grievances – 15 days
    5) Concern raised to Nodal officer – 15 days
    6) Refund in Bank Account – 7 days

    Q) How does Paytm Mall return the refund amount?

    A) Paytm mall returns the refund amount immediately after the refund amount is confirmed.
    Paytm Mall adds/deposits the refund amount in the customer’s Paytm Wallet.
    Later the customer can transfer the money from his Paytm wallet to his respective bank.
    it takes 3-21 days to show the amount in the customer’s bank account.

    Also read

    Amazon India Customer Care Number

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