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ICICI Bank Customer Care | ICICI Net Banking Customer Care

Are you looking for ICICI Bank Customer Care? Here you will find all the information related to ICICI Bank Customer Care, ICICI Net Banking Customer Care Number, ICICI Toll-Free No, ICICI Customer Care Email.ICICI Bank Customer Care

About ICICI Bank

Industrial Credit and Investment Corporation of India Bank or ICICI Bank is one of India’s largest private sector bank with headquarter in Mumbai.

ICICI Bank provides banking and financial services to the retail and corporate customers in India through its group of companies.

ICICI has banking subsidiaries in Canada and the UK also.

Here is the list of ICICI Group Companies

  • ICICI Group
  • ICICI Securities
  • ICICI Lombard General Insurance Company
  • ICICI Prudential Life Insurance Company
  • ICICI Prudential AMC & Trust
  • ICICI Direct
  • ICICI Venture
  • ICICI Foundation
  • Disha Financial Counseling

Customer Support Service – ICICI Bank Customer Care

If you have any queries regarding ICICI Bank services. ICICI has Help Desk Counter in its every branch. You can directly visit the Help Desk Counter in your nearest ICICI Bank branch for your query.

Also you can use its DropBox facility. You just write your query in a paper and drop it in DropBox. You can find ICICI DropBox in every ICICI Bank Branches & ATM’s.

Alternatively you can use following ICICI Bank Customer Care Numbers to resolve your query.

Toll Free No  – ICICI Bank Customer Care

  • 18001038181 – For Indian Customers
  • 18002003344 – You can dial this number with your registered mobile between 9 am to 6 pm on working days with your Service Request Number (But service request number should not be older than 2 months).

State-wise ICICI Bank Customer Care Numbers

STATE NAMERETAIL CUSTOMER CONTACT NOWEALTH & PRIVATE BANKING CUSTOMER CONTACT NOCORPORATE BANKING OR RETAIL INSTITUTIONAL BANKING CUSTOMERS CONTACT NO
ASSAM098646677770986444339908822446699
ANDHRA PRADESH (AP)073066677770730644339907306446699
BIHAR081026677770810244339908102446699
CHHATISHGARH090986677770810344339907879446699
GOA090216677770730444339907304446699
GUJARAT080006677770830644339908690446699
HARYANA090176677770901744339909541446699
HIMACHAL PRADESH (HP)098176677770981744339909625446699
JAMMU & KASHMIR (J&K)
090186677770901844339909018446699
JHARKHAND081026677770810244339908102446699
KARNATAKA080886677770808844339909019446699
KERALA090206677770902044339908590446699
MADHYA PRADESH (MP)090986677770810344339907879446699
MAHARASHTRA090216677770730444339907304446699
ODISHA096926677770773544339909778446699
PUNJAB073076677770730744339909023446699
RAJASTHAN078776677770895544339909529446699
TAMILNADU073056677770902544339908695446699
TELANGANA073066677770730644339907306446699
UTTAR PRADESH (UP)080816677770830344339908303446699
UTTARAKHAND080816677770830344339908303446699
WEST BENGAL (WB)081016677770983244339909641446699

City wise ICICI Bank Customer Care Numbers

CITY NAMERETAIL CUSTOMER CONTACT NOWEALTH & PRIVATE BANKING CUSTOMERS CONTACT NOCorporate/Business Banking Customers/Retail Institutional Banking Customers
AHMEDABAD07933667777 / 079444550000793344339907933446699
BANGALORE08033667777 / 080444550000803344339908033446699 / 08044456000
BHOPAL075533667770755334433907553344669 / 07554445600
BHUBANESHWAR067433667770674334433906743344669
CHANDIGARH01723366777 / 017244455000172334433901723344669 / 01724445600
CHENNAI04433667777 / 044444550000443344339904433446699 / 04444456000
DEHRADUN013533667770135334433901353344669
NEW DELHI01133667777 / 011444550000113344339901133446699 / 01144456000
ERNAKULAM048433667770484334433904843344669
GURUGRAM01243366777 / 012444455000124334433901243344669 / 01244445600
HYDERABAD04033667777 / 040444550000403344339904033446699 / 04044456000
JAIPUR01413366777 / 014144455000141334433901413344669 / 01414445600
KOLKATA03333667777 / 033444550000333344339903333446699 / 03344456000
LUCKNOW05223366777 / 052244455000522334433905223344669
MUMBAI02233667777 / 022444550000223344339902233446699 / 02244456000
PANAJI083233667770832334433908323344669
PATANA061233667770612334433906123344669
RAIPUR077133667770771334433907713344669 / 07714445600
RANCHI065133443390651334433906513344669
SHIMLA017733667770177334433901773344669

Also Read : ICICI Bank Customer Care Hyderabad


What to do

You tried everything but your query isn’t resolved yet.

Or you are not satisfied with the services about your query.

In this case, You can refer ICICI Bank Grievance Redressal Policy and raise your issue in front of Business Heads and Zonal Heads.

Contact Details of Business Heads

Mr. P. Mishra
Senior General Manager – Head Liabilities
Telephone No.: 022-39337931 (You can call between 10 am to 5 pm on working days)
E-mail Id: [email protected]

Mr. S. Roy
General Manager – Head Credit Cards & Personal Loans
Telephone No.: 022-39337932 (You can call between 10 am to 5 pm on working days)
E-mail Ids:
[email protected]
[email protected]
[email protected]

Mr. B. Sharma
General Manager – Head NRI & Remittances
Telephone No.: 022-39337933 (You can call between 10 am to 5 pm on working days)
E-mail Id: [email protected]

Mr. R. Narayanan
Senior General Manager – Home & Vehicle Loans
Telephone No.: 022-39337933 (You can call between 10 am to 5 pm on working days)
E-mail Ids:
[email protected]
[email protected]

Mr. A. Saha
Senior General Manager – Head Agri Banking
Telephone No.: 022-39337935 (You can call between 10 am to 5 pm on working days)
E-mail Id: [email protected]

Mr. N. Pillai
Deputy General Manager
Telephone No.: 022-39337936 (You can call between 10 am to 5 pm on working days)
E-mail Id: [email protected]

Postal address of Business Head

ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Contact Details of Zonal Heads

Here are the Contact details of ICICI Bank Zonal Heads

North Zone

Shri Kumar Ashish
Sr. General Manager
Contact No – 011-33551230 (You can call between 10 am to 5 pm on working days)
Email Id – [email protected]

South Zone

Shri Viral Rupani
General Manager
Contact No – 080-33551230 (You can call between 10 am to 5 pm on working days)
Email Id – [email protected]

East Zone – Including Andhra Pradesh & Telangana

Shri Shidhartha Mishra
Joint General Manager
Contact No – 040-33551230 (You can call between 10 am to 5 pm on working days)
Email Id – [email protected]

West Zone

Shri Amit Palta
Sr. General Manager
Contact No – 022-33551230 (You can call between 10 am to 5 pm on working days)
Email Id – [email protected]

Office Address

Corporate Office

ICICI Bank Towers
Bandra – Kurla Complex
Mumbai – 400051
Phone – 022-33667777
Fax – 022-26531122

Registered Office

ICICI Bank Tower
Near Chakli Circle
Old Padra Road
Vadodara, Pin – 390007
Gujarat, India
Phone – 0265-6722286


I hope that above mentioned ICICI Bank Customer Care Number and other contact details will definitely help you. If not, you can refer to the official website of ICICI Bank or leave a comment in the comment box, I will try to help.

Also read : Yes Bank Customer Care

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